Terms & Conditions

This Agreement was last modified on 18 February 2016.

Delivery Time:

  1. Delivery time for in stock items is within week and out of stock items may take 4-6 weeks.
  2. Delivery lead time will be shared in separate email after we receive order confirmation. If you do not receive any email detailing delivery time, you can always contact us through email, skype or phone.
  3. Some special items delivery time may change with time. Exact delivery time is shared based on schedules of our manufacturing partner companies.
  4. Our standard delivery terms are DDU to your requested lcoation or pick up from facility of our  closest stock keeping partner.
  5. Custom duties are to be paid by buying customer or end user unless agreed to be paid by IEPSOL.

Payment Terms

  1. Payment terms are 100% advance.
  2. Payment can be done online by Paypal using credit or debit card.
  3. Cash/cheque payment is possible in areas where we have local stock keeping partners..
  4. In case order is not processed, payments are returned after deduction of banking charges incurred during transfer.

Warranty & Return Policy

  1. IEPSOL sells only trusted brands and acts as facilitator only for timely deliveries.
  2. IEPSOL can guide how to file warranty claims as per manufacturer’s procedures. However, all return claim charges are to be paid by customer to file warranty claim, repair or replacement.
  3. There is no return policy unless unless there is a genuine claim. All products to be dispatched are fully assessed to ensured 100% original condition.
  4. In case order is not processed, payments are returned after deduction of banking charges incurred during transfer.

Privacy Policy

Innovative Engineering Products – IEPSOL (“IEPSOL,” the “Company,” “we,” “us,” and “our,”) respect your privacy and are committed to protecting it through our compliance with this privacy policy. This policy describes:

  • the types of information that we may collect from you when you access or use our websites, applications and other online services (collectively, our “Services”); and
  • our practices for collecting, using, maintaining, protecting and disclosing that information.

This policy applies only to information we collect through our Services, in email, text and other electronic communications sent through or in connection with our Services. We keep this information in our system for record of service and do not share or sell the private information of our customers.

This policy DOES NOT apply to information that you provide to, or that is collected by, any third-party, such as courier service for collection of items at which you make reservations and/or pay directly or indirectly and social networks that you use in connection with our Services. We encourage you to consult directly with such third-parties about their privacy practices.

Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use our Services. By accessing or using our Services, you agree to this privacy policy. This policy may change from time to time, your continued use of our Services after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.

 Changes To This Agreement

We reserve the right, at our sole discretion, to modify or replace these Terms and Conditions by posting the updated terms on the Site. Your continued use of the Site after any such changes constitutes your acceptance of the new Terms and Conditions.

Contact Us

If you have any questions about this Agreement, please contact us filling this contact form